Privacy Policy

1. Information We Collect

When you communicate with us via SMS or through our booking platforms, we may collect your name, phone number, email address, and information related to your reservation or stay at one of our properties.

2. How We Use Your Information

We use the information we collect to manage your reservation, respond to your inquiries, provide guest support during your stay, and improve our services.

3. SMS Communications

By sending a text message to our guest support number, you consent to receive SMS replies related to your inquiry or stay. Message frequency varies based on your interaction. Message and data rates may apply. Consent to receive SMS is not a condition of purchase or booking.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

4. Opting Out

You may opt out of SMS communications at any time by replying STOP. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. Reply START to re-subscribe.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

6. Third-Party Services

We use third-party platforms for booking management, payment processing, and communications. These providers have their own privacy policies governing the use of your information.

7. Contact Us

If you have questions about this privacy policy, please contact us at info@mesagbl.com.