SMS / Messaging Terms

These SMS / Messaging Terms describe how Mesa Global Holdings LLC (“Mesa Global,” “we,” “us”), a small short-term rental operator, uses text messaging (SMS/MMS) to communicate with guests and cleaning contractors.

How Consent Works

Our messaging is recipient-initiated and direct. Guests text us first with questions about their reservation, check-in, or the property, and we reply. We do not send proactive or marketing text messages to guests. Cleaning contractors provide their own mobile number and verbally agree to coordinate schedules and property access by text when we are directly working with them.

We do not purchase, rent, or otherwise acquire phone numbers, and we do not share, sell, or transfer numbers to third parties.

Types of Messages

Messages are operational and customer-care in nature only, such as answering reservation and check-in questions, sharing access details, and coordinating cleaning schedules and property access. We do not send promotional or marketing messages.

Message Frequency

Message frequency is low and varies — it depends entirely on the questions you send us and the coordination needed for a given stay or cleaning. There is no recurring or scheduled campaign.

Costs

Message and data rates may apply, depending on your mobile carrier and plan.

Opting Out and Getting Help

• Reply STOP to any message to unsubscribe and stop receiving text messages from us.
• Reply HELP for help, or contact us at ian@mesagbl.com.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message content and mobile opt-in data are used solely to operate our short-term rental business and are not sold or shared for others’ marketing. See our Privacy Policy for more detail on how we handle information.

Changes

We may update these terms from time to time. The effective date above reflects the latest revision.

Contact

Mesa Global Holdings LLC · ian@mesagbl.com